Important Update: Online Triage Moving to Accurx

We are upgrading our online triage system to Accurx to make it easier and faster for you to contact us. The new forms launch on 14 January 2026. Find out how this change benefits you and read our FAQs.

Future care planning

Future care planning

If you have a long term health condition, making a future care plan can help you get back in control over what's important to you. Future care planning means that health and care practitioners work with people and their carers to ensure that the right thing is done at the right time by the right person.